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Customer Service/ Permanent Position - Compensation: $10.00 -12.00 in Pittsburgh, Pennsylvania

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Price: $10
Seller: lola collums
Date/Time:08 Oct, 02:43 a.m. EST
Type: Office Work, For Sale - Private.

*Interviews start October 4th!
*Training class starts November 4th!
Ability to work diverse hours from 6am -- 12am during the week and 7am -- 11pm on the weekends, including holidays.
Work schedules alternate periodically as a result of shift bids.
Brief Description:
The Customer Service Representative is responsible for developing and maintaining excellent customer relations. In addition, they are responsible for retaining our existing customer base by satisfying any issues or concerns quickly, accurately, and completely therefore; expanding the business through satisfied customers and referrals. 
Primary Duties and Responsibilities:
Answer incoming calls regarding billing and invoicing, update account information, customer retention, and a diversity of customer related calls.
Troubleshoot technical inquiries and schedule service calls with customers.
Save accounts of customers that are attempting to cancel.
Responsible for following up with existing customers in regards to special problems to ensure we are meeting our promises and expectations.
Handle customer's problems from beginning to end by listening to the customer, defining the problem, resolving the problem and following up with the customer.
Call customers to proactively provide customer service.
Qualifications:
Customer service experience. 
Excellent communication and phone skills.
Computer and typing skills (Microsoft Office)
Good problem solver and strong negotiator.
Ability to multi-task.
Independent thinker and motivated self-starter.
PLEASE EMAIL RESUME AND CALL WITH QUESTIONS
412-513-xxxx

State: Pennsylvania  City: Pittsburgh  Zip code: 15205 Category: Office Work
Office Work in Pennsylvania for sale

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